Free Crocs Hong Kong Coupons & Promo Codes

About Crocs Hong Kong

Crocs, Inc. (stylized in all lowercase) is an American footwear company based in Broomfield, Colorado, that manufactures and markets the Crocs brand of foam clogs.

Delivery Areas

• Hong Kong and Macau only

Delivery Methods

1. Home Delivery

Delivery Charge

• Free shipping with net purchase of HK$550 or above
• For order less than HK$550, the delivery charge is HK$50 per order

Delivery Time

• Commercial and industrial areas: 3 – 5 working days
• Outlying islands: at least 5 working days
• No delivery service on Saturdays, Sundays and public holiday

Delivery Details

• Your order will be delivered by S.F. Express or Pickupp Logistics Service to the address that you filled out on the checkout page.
• Once your order is dispatched from the warehouse, our system will send you a “Shipment Confirmation Email” with waybill number of your order. You can check the shipment status by entering the waybill number on corresponding logistics' website. If you need to select the specify delivery time, please contact the logistic company by yourself.
• To ensure the courier can contact you smoothly, kindly double confirm the mobile number that you submit at checkout page is correct.
• If S.F. Express cannot contact you twice in a row, the order will be cancelled automatically and we will refund (excluding delivery charge) to your credit card within 20 business days.

2. Pick up at S.F. Stations

Delivery Charge

• Free shipping with net purchase of HK$550 or above
• For order less than HK$550, the delivery charge is HK$50 per order

Delivery Time

• Commercial and industrial areas: 3 – 5 working days
• Outlying islands: at least 5 working days
• No delivery service on Saturdays, Sundays and public holiday

Delivery Details

• Once your order is dispatched from the warehouse, our system will send you a “Shipment Confirmation Email” with S.F. Express waybill number of your order. You can check the shipment status by entering the waybill number on S.F. Express website. If you need to select the specify delivery time, please contact S.F. Express by yourself. (Please click here check the shipment status.)
• Once your order is delivered to the designated S.F. Store, S.F. Express will send a SMS to inform you for pick up the order.
• When you pick up your order at S.F. Store, you need to show the SMS to S.F. staff for verification. You can pick up your order once S.F. staff verified.
• Please note that you need to pick up your order within 3 days after received the SMS from S.F Express. The overdue order will be collected by S.F. Express. You can call SF's customer service hotline to reschedule your pickup.

S.F. Express Service Hotline
Hong Kong: (852) 2730 0273 / Macau: (853) 2873 7373
Please click here to browse the address and opening hours of all S.F. Stores.

3. In-store Pickup

Delivery Charge

• Free shipping with net purchase of HK$300 or above
• For order less than HK$300, the delivery charge is HK$50 per order

Delivery Time

• Order will be delivered to selected Crocs Retail Store within 3 – 5 working days
• No delivery service on Sundays and public holidays.

Delivery Details

• Once your order delivered to the Crocs Retail Store, our system will send you an “In-store Pickup Email”.
• Kindly print out or show the “In-store Pickup Email” on your mobile to the staff for verify when you go to pick up the order in Crocs Retail Store. Staff will request you to sign off on the receipt for picking the order.
• Please bring your own shopping bag for pick up the order, or you can also purchase a plastic bag for HK$0.5 at store.
• Please note that you need to pick up your order within 14 days after receiving the “In-store Pickup Email”. Otherwise the order will be cancelled automatically and we will charge HK$50 as the return delivery charge. The charge will be deducted from the total refund amount of your order, and we will credit back to your credit card within 20 business days.

Shopping Process

1. Browse by product category from the menu bar or use the search bar on the top of our website to look for your favourite products (product shots are for reference only)
2. Place the selected products into shopping cart
3. Click "Cart” on the top right corner of the page after placing all the products you wish to purchase in the shopping cart
4. Click “View Cart & Checkout” to check all items you added
5. Enter Promotion Code (if applicable) under the column of “Promo Code” and click “Apply”
6. Click “check out” to proceed checkout directly
7. Log in to your account to retrieve shipping details and fill in shipping info
8. Click “Proceed To Payment”
9. Make the payment via AsiaPay
10. Accept your delivery

If you are a registered member of Crocs Online Store, you can also add items into “Wish List” for later purchase.

Payment Method

At this moment, we accept online payment using MASTERCARD, VISA, AMEX and UnionPay only.

Crocs Hong Kong Promotion Codes

If you have a Crocs Online Store promotion code, you can enter it during the checkout process.

Detailed steps as follow:

1. In the page of shopping cart, please enter the promotion code under “Item Subtotal”
2. Click "Apply"
3. If the promotion code is valid, discount will be shown in the column of “Applied Promotions”.
   *** If you have entered the promotion code but no discount has been shown, please review the “Promotion Code Terms and Conditions” to ensure the code can be applied to the specific product(s) you are purchasing. Promotion codes may have a specific expiry date or be exclusive to certain products.

Promotion Code Terms and Conditions

1. Promotion code can only be applied prior to completing the order.
2. Promotion code is not transferable or redeemable for cash or credit.
3. Certain promotion code can only be used once.
4. You can only apply one code per order.
5. Promotion Code may not apply to all products. For specific details, please refer to the T&C of each promotion code.
6. Items bought with discount coupons are returnable and the consumer is eligible for a refund (please refer to our 14-day Unconditional Return Policy). The refund is limited to the actual payment amount after applying coupons. A coupon cannot be reused after a purchased item is returned.
7. If you have any questions about promotion code or the order placed on Crocs Online Store, please contact our Customer Representatives.
8. In case of any disputes, Crocs reserved the rights of final decision.